PRIVACY POLICY

Last Updated: February 9, 2026

At District Group (including District Agency, District Events, and District Training), we place the highest priority on the confidentiality and security of our users’ information. This Privacy Policy describes how we collect, use, and protect your personal data when you interact with our website and services.

1. Data controller

The entity responsible for processing your personal data is: District Digital Agency (DDA) / District Group 16, Rue Ibn Zeidoun, El Menzah V, 2080 Tunis, Tunisia. Email: contact@district.agency

2. Data we collect

We only collect personal information that you voluntarily provide to us or that is collected automatically through your interaction with our site:

• Identity Data: Name, surname, and professional title.

• Contact Data: Email address, phone number, and physical office address.

• Technical Data: IP address, browser type, time zone settings, and usage patterns collected via cookies.

• Project Data: Information provided by you regarding your digital, event, or training needs.

3. Purpose of data processing

We use your data for the following legitimate business purposes:

• Service Delivery: To provide quotes, execute digital projects, organize events, or manage training enrollments.

• Communication: To respond to your inquiries and send administrative information.

• Marketing: To send you updates about District Group’s services (only with your explicit consent).

• Optimization: To improve our website performance and user experience.

4. Legal basis for processing

We process your data under the following legal frameworks:

• Contractual Necessity: To perform the services agreed upon.

• Legal Obligation: To comply with Tunisian tax and reporting laws.

• Legitimate Interest: To improve our services and secure our website.

• Consent: When you subscribe to our newsletter or marketing communications.

5. Data retention

We retain your personal data only for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, client data is stored for the duration of the business relationship plus 5 years for legal record-keeping.

6. Data sharing and transfers

• Internal Sharing: Data may be shared between our subsidiaries (Agency, Events, Training) to ensure a seamless service experience.

• Third Parties: We do not sell or rent your data. We only share data with trusted service providers (such as our hosting provider, OVH) who assist us in operating our website.

• International Transfers: As we work globally, your data may be processed in Tunisia or within the EU (hosting). We ensure all transfers comply with GDPR-level security standards.

7. Your rights

Regardless of your location, District Group grants you the following rights:

• Access & Rectification: You can request a copy of your data or ask us to correct inaccuracies.

• Erasure (« Right to be Forgotten »): You can request the deletion of your data under certain conditions.

• Objection: You can object to the processing of your data for direct marketing.

• Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact us at contact@district.agency.

8. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of certain parts of our website.

9. Changes to this policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated « Last Updated » date.